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The College of Animal Welfare

New Veterinary Receptionist Qualification Now Open for Registration


The College of Animal Welfare is delighted to announce that applications for the new VetSkill Level 2 Certificate for Veterinary Receptionists qualification are now open.

The qualification, designed to provide key receptionist skills tailored to a veterinary practice setting, will help those working in a receptionist role to manage the reception area, communicate confidently and effectively with clients about retails products and services, manage difficult situations, understand medical terminology, maintain client and business records and much more.

Run on an online, distance learning, basis the programme allows learners to study alongside any existing commitments, from work or home. What’s more, monthly payment options make it easy to spread out the cost of learning.

Mel Young, Academic Manager at The College of Animal Welfare, said: “We are delighted to be offering this new qualification as part of our growing portfolio of online learning programmes”. She continued: “The importance of effective front-of-house service in a veterinary environment cannot be emphasised enough. This course will help staff further develop their confidence as well as gaining formal recognition of their skills and knowledge”.

Further information, and details on how to apply, can be found at or by calling the College on 01480 422060.

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For more information please contact:
Alison German RVN
Marketing Executive
The College of Animal Welfare
Tel: 01480 422060

Notes to editors:
The College of Animal Welfare is one of the UK’s leading providers of veterinary nurse and animal care training and education; operating from four training centres around the UK.

The College has a well-earned reputation for excellence and has created a number of unique achievements that have created new opportunities for learning.

For more information about The College of Animal Welfare please visit

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