CAW Blog

The College of Animal Welfare

November 25, 2014
by agerman
0 comments

Student VNs: Backdating NPL Evidence

As students are in practice for some time before receiving their Nursing Progress Log (NPL) access it is important that they keep a diary of all skills undertaken within this period with dates, case details and patient references.

Any other evidence should be kept too e.g. Anaesthetic charts, hospital charts, etc.

The Royal College of Veterinary Surgeons (RCVS) are backdating enrolments for students who started in September 2014 so this means that if a student has assisted with an unusual case that doesn’t appear very often the skills can be covered if it occurred after the students enrolment date (i.e. when they started college) but before they have received their login details.

Other day to day skills can be covered using the quick start function.

If you have any questions please contact your QAS.

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November 20, 2014
by Laura Kemp
0 comments

Why Your Employees Are Leaving you – and What You Can Do To Stop Them!

Laura Kemp

 Ever found yourself left frustrated wondering why your best employees are often the ones that leave?

It is important to retain good employees for so many reasons. Financially it is costly to recruit a replacement.  Not only do you have the costs of potentially placing an advertisement on internet job boards or in a newspaper, but there are the additional costs spent training when you have recruited someone and even a possible dip in profits depending on the vacant role and your time spent away from your own job. Recruitment is definitely a costly business!

By retaining your employees it not only saves you money but can create you money as staff can become more upskilled and efficient the longer they work with you. As a business with low staff turnover you are in turn likely have a better reputation and consequently attract the best staff to want to work for you. This helps you to build a knowledgeable and effective workforce which can help your business grow.

There are many reasons why your employees could be on their way out the door, but frequently it seems to come under one of three categories as will be discussed below.

 

Poor relationships
This is unfortunately an all too common issue and the importance of good relationships is often underrated.

No-one wants to sit next to the person who talks all day long about what they did at the weekend. Likewise who wants to be surrounded by those that take every opportunity to complain about Sam from accounts, or Zoe from marketing? This negativity hardly creates a good working atmosphere!

However, if no-one speaks to anyone there is no relationship and therefore no loyalty. A degree of camaraderie is essential – it certainly helps to face the days when it feels like everything is going pear-shaped, it is amazing what can be achieved if everyone pulls together.

Poor relationships can also include those relationships with the manager. Too frequently the manager is completely unaware that their employee is unhappy until their letter of resignation lands on their desk. Having an unapproachable boss can lead to a whole host of problems. It often leads to small issues being ignored and left to grow into large concerns, which could be prevented if dealt with and tackled head on.

 

They feel you don’t care about them
I’m sure we’ve all had moments when we have wondered if anyone would notice, or care, if we disappeared for the afternoon. In most cases the answer is yes of course it would be realised, however if the employee doesn’t believe this it can lead to them disengaging themselves from their role.

It is imperative that each individual feels that their contribution is recognised. This can be done in a number of ways, however it doesn’t require a big gesture. A quick email to someone who has come up with a good idea, contributed to a meeting, or perhaps gone out of their way to help another college can have an amazing impact.

Try to keep all employees engaged by involving them with the business objectives. Often you may be surprised at the importance of the contributions that they may have. Frequently the feedback gained from those individuals who are most actively involved are the most insightful.

Make your employees feel that not only do you care about them, but you actually trust them. Take a look at your company policies and procedures. Is it really necessary to have signed approval to be able to order new paper for the printer, or would it be best just get the paper ordered? Giving colleagues a little more independence can help to increase moral and motivation by surprising amounts.

Be sure to pick up on the signs that your employees may project that demonstrate they are feeling that you don’t care. Whilst you may think that an employee is a serial complainer, they are actually giving you the opportunity to fix the problem before it is too late. Think carefully about your response to this, after all, would you rather you didn’t hear anything until that letter arrives?

 

You’re just a stepping stone to greater success

Leaving your employees unchallenged can result in them being bored and looking for employment elsewhere. If your employee feels that their current opportunity lacks progression or any opportunity for growth they are likely to get the most out of their current role then move on.

It is important to encourage this drive in an individual, rather than try to supress it for fear of them moving on elsewhere. If an individual works hard and s good at what they do, there should always be a way in which this can lead to some kind of extra challenge. Perhaps they could be given a lead role in running a particular project or even the opportunity to supervise or manage their own team.

I was once in an interview and I asked about what potential career progression there was available. I was told that anything is possible, and all employees are encouraged to want his job. This was the reason that I moved to the company, because knew then that internal progression was encouraged so I would be able to work my way up without the need to switch companies.

 

There are many reasons why you could lose a talented employee, but there are also ways this can be prevented. It is key to get to know your employees to understand what motivates them. It may be because they love their team, they feel valued, or they can learn more and progress in the business. Whatever the reason, create a loyalty by giving them a reason to stay.

Learn how to lead your team to success by completing a qualification in Leadership and Management. Call us now on 01480 422060 or click here for more information on both this course and others that can help you to progress in your professional career.

 

November 14, 2014
by agerman
0 comments

Anti-Bullying Week (17-21 November 2014) – Let’s Stop Bullying For All

Anti-Bullying Month Logo3-28 November 2014 is Anti-Bullying Month incorporating Anti-Bullying Week (17-21 November).

The theme for this year is ‘Let’s Stop Bullying For All’.

Bullying takes place in many ways and to different people. It can seriously affect a person’s mental and physical health. It can lead to a lack of confidence, withdrawal from friends and family, lack of participation in class and at work, anxiety, depression and poor concentration.

The College of Animal Welfare (CAW) believes that bullying is unacceptable in all forms and is committed to preventing and eliminating any form of it. The College expects acceptable standards of behaviour from both our students and staff recognising and respecting the dignity of all individuals. The College views any form of harassment, victimisation, intimidation or bullying as unacceptable behaviour and has a zero tolerance.

Get Involved!

To mark Anti-Bullying Week this year we would like all students and staff to come up with one idea on how bullying should be tackled. Your idea will be used to influence the work of the College’s equality and diversity working group over the forthcoming year and beyond.

This is your opportunity to get involved, it only takes a minute and it can really help make a difference!

You can submit your idea on our website

The person who comes up with the most creative idea, chosen by the group, will be considered for nomination towards the College’s Equality and Diversity award at the CAW Annual Student Awards Ceremony.

If you, or someone you know, is affected by bullying you can get free, confidential advice at www.bullying.co.uk. We also encourage any student who is concerned about bullying or any other unacceptable behaviour to talk to their course tutor or a member of our Customer Advice Team (CAT). Students can find a list of CATs on the VLE.

November 14, 2014
by agerman
0 comments

Huntingdonshire Regional College Ofsted Inspection: 17-20 November 2014

We have been informed that Huntingdonshire Regional College (HRC) will be undergoing an Ofsted Inspection from Monday 17 November to Thursday 20 November 2014.

As part of the inspection, all full-time students (aged 16-18 years of age) at The College of Animal Welfare who are funded by HRC will be asked to complete a Learner View Survey. All students who this applies to, will be receiving an email from The College of Animal Welfare with a link to the online survey.

If you have any questions or concerns regarding this, please call The College of Animal Welfare on 01480 422060.

Checklist

November 11, 2014
by Laura Kemp
0 comments

Three Ways to Maintain Your Focus

Laura Kemp


Remember why you chose your career path

Keep motivated to progress forward by remembering the very reasons why you chose your current job role. Was it because of the financial rewards that were possible, or perhaps the potential career prospects?

Often it is far too easy to get tied down with the small day-to-day tasks. It’s important to just take a moment to remind yourself about why you do what you do.

Perhaps try to have some kind of visual reminder. If you are saving for that dream house or holiday – why not have a picture pinned by your desk to remind you on those down days that it is all worthwhile!

Ignore any surrounding distractions

Don’t let yourself get side tracked with unnecessary conversations, emails or social media ramblings. All these items can wait until you are ready and have a suitable opportunity to tackle them.

Do you have that colleague who keeps hovering at your desk asking questions? Try scheduling a time to discuss their queries, do not let others disrupt you unless absolutely unavoidable.

It is important not to be afraid to let things wait until you are ready, I do not mean procrastinate, but you need to consider if it is really imperative that you read that email right now just because it has popped up on the right hand corner of your screen? That interesting article you want to read – try book-marking it and rewarding yourself with a short break by reading it later in the day.

Although you want to achieve as much as possible in your day, don’t forget that taking a break is important too – learn how long you can work for until you need to break, by doing this it can allow you to refresh, regroup your thoughts and lead to being more focused going forward.

Plan your day by setting small step-by-step activities. If you need to, try either ranking these by priority or setting yourself a target to reach by lunch. By having smaller steps these will seem more achievable and allow you to see at a glance what you need to do.

Avoid negativity

Don’t let anyone else’s behaviour or negative attitude rub off on you. That includes the colleague you speak to at the coffee machine, your close friend and confidant sitting at the desk next to you and even your boss.

Whilst of course it is important to listen to constructive criticism, don’t confuse that with those who are dragging you down. Just because someone else is having a bad day, it doesn’t mean that you have to have one too. If you are being negative its far more likely that you will not achieve what you set out to do.

 

Once you have mastered the art of staying focused yourself, why not help others to do the same? Lead a team to success by completing a qualification in Leadership and Management. Call us now on 01480 422060 for more information on this course and others that can help you to progress in your professional career.

 

November 11, 2014
by agerman
0 comments

TP Congress: 16 & 17 March 2015, Now Open for Registration

Kathy Kissick speaking at TP Congress 2014

Kathy Kissick speaking at TP Congress 2014

 

The College of Animal Welfare is delighted to announce that TP Congress 2015, two days of CPD dedicated to clinical coaches, is open for registration.

Following great feedback on last year’s venue, this year’s Congress will return to Milton Keynes Conference Centre, a purpose built centre with modern facilities and extensive parking conveniently located just off the M1.

 

Coaching Support Skills

Back by popular demand is Chartered Occupational Psychologist, Helen Frewin who will be taking a look at how we can prevent difficult students by ensuring they fit into our practice team as quickly as possible. Helen will then be returning on day two to consider whether we can ‘cure’ difficult students.

Anne-Marie Aylott of Purple Cat Coaching will be speaking about time management – a subject so many of us struggle with! Following this, Anne-Marie will suggest ways in which we can inform and interest our students and encourage them to take ownership of their own learning without having to ‘spoon feed’ them the knowledge they need.

Teaching and Training

City & Guilds will be returning this year to provide an update on the Level 3 Diploma in Veterinary Nursing programme.

Veterinary nursing examiner, Jane Davidson, will share her top ten OSCE troubleshooting tips that can help students pass that final hurdle on their journey to becoming a veterinary nurse.

Internal Verifier, Marie Jones, will look at the latest Nursing Progress Log (NPL) features and guidance, and provide tips to help your student keep to schedule. Whilst Quality Assurance Supervisor (QAS) at The College of Animal Welfare (CAW), Stacie Carey, will clarify which equine tasks students in small animal practice need to cover and discuss how good they need to be, to be deemed competent.

CAW QAS, Caroline Blake, will look at what you can study or practice with your student if you ever find yourself with a spare ‘half an hour’! And CAW Potters Bar Centre Manager, Claire Defries, will look at helping students to write nursing care plans in practice.

Legislation and Regulation

VN Council Chair, Kathy Kissick is back this year to examine what the new RCVS Charter means for veterinary nurses. Julie Dugmore, Head of Veterinary Nursing at the RCVS, will share the latest RCVS news and how it may affect you and your students!

Gordon Hockey, RCVS Registrar, will look at the disciplinary system. Fictional cases will be presented and teams of delegates will get to act as mock disciplinary committees – it will be up to you to hear the evidence, decide the case and pronounce judgement!

Liz Mossop, Associate Professor of Veterinary Education at Nottingham Vet School will look at how we can help students to understand the spirit of the veterinary profession so they become well rounded veterinary nurses. And Practice Standards Group Chair, Jacqui Molyneaux, will explain what the planned changes to the Practice Standards Scheme in 2015 will mean for veterinary practices.

An agenda and further information can be found on The College of Animal Welfare’s website or by calling 01480 422060. Delegates who book before 31 January 2015 will be able to take advantage of the early bird discount!

November 11, 2014
by agerman
0 comments

TP Congress: 16 & 17 March 2015, Now Open for Registration

Kathy Kissick speaking at TP Congress 2014

Kathy Kissick speaking at TP Congress 2014

 

The College of Animal Welfare is delighted to announce that TP Congress 2015, two days of CPD dedicated to clinical coaches, is open for registration.

Following great feedback on last year’s venue, this year’s Congress will return to Milton Keynes Conference Centre, a purpose built centre with modern facilities and extensive parking conveniently located just off the M1.

 

Coaching Support Skills

Back by popular demand is Chartered Occupational Psychologist, Helen Frewin who will be taking a look at how we can prevent difficult students by ensuring they fit into our practice team as quickly as possible. Helen will then be returning on day two to consider whether we can ‘cure’ difficult students.

Anne-Marie Aylott of Purple Cat Coaching will be speaking about time management – a subject so many of us struggle with! Following this, Anne-Marie will suggest ways in which we can inform and interest our students and encourage them to take ownership of their own learning without having to ‘spoon feed’ them the knowledge they need.

Teaching and Training

City & Guilds will be returning this year to provide an update on the Level 3 Diploma in Veterinary Nursing programme.

Veterinary nursing examiner, Jane Davidson, will share her top ten OSCE troubleshooting tips that can help students pass that final hurdle on their journey to becoming a veterinary nurse.

Internal Verifier, Marie Jones, will look at the latest Nursing Progress Log (NPL) features and guidance, and provide tips to help your student keep to schedule. Whilst Quality Assurance Supervisor (QAS) at The College of Animal Welfare (CAW), Stacie Carey, will clarify which equine tasks students in small animal practice need to cover and discuss how good they need to be, to be deemed competent.

CAW QAS, Caroline Blake, will look at what you can study or practice with your student if you ever find yourself with a spare ‘half an hour’! And CAW Potters Bar Centre Manager, Claire Defries, will look at helping students to write nursing care plans in practice.

Legislation and Regulation

VN Council Chair, Kathy Kissick is back this year to examine what the new RCVS Charter means for veterinary nurses. Julie Dugmore, Head of Veterinary Nursing at the RCVS, will share the latest RCVS news and how it may affect you and your students!

Gordon Hockey, RCVS Registrar, will look at the disciplinary system. Fictional cases will be presented and teams of delegates will get to act as mock disciplinary committees – it will be up to you to hear the evidence, decide the case and pronounce judgement!

Liz Mossop, Associate Professor of Veterinary Education at Nottingham Vet School will look at how we can help students to understand the spirit of the veterinary profession so they become well rounded veterinary nurses. And Practice Standards Group Chair, Jacqui Molyneaux, will explain what the planned changes to the Practice Standards Scheme in 2015 will mean for veterinary practices.

An agenda and further information can be found on The College of Animal Welfare’s website or by calling 01480 422060. Delegates who book before 31 January 2015 will be able to take advantage of the early bird discount!

- Ends –

For more information please contact:

Alison German VN
Marketing Executive
The College of Animal Welfare
Tel: 01480 422060
Email: agerman@caw.ac.uk

Notes to editors:

The College of Animal Welfare is one of the UK’s leading providers of veterinary nurse and animal care training and education; operating from four training centres around the UK.

The College has a well earned reputation for excellence and has created a number of unique achievements that have created new opportunities for learning.

For more information about The College of Animal Welfare please visit www.caw.ac.uk